“On International Day of Happiness, which we celebrate this year during the Year of Tolerance, we cannot but be proud of our wise leadership for establishing happiness and positivity as a lifestyle in the UAE. Our country attaches great importance to achieving the happiness of individuals and society, harnessing their capabilities and resources to achieve this goa, with well thought-out plans, strategies, quality initiatives, and tools to measure happiness according to scientific methodologies. The UAE has become a role model in achieving the happiness of citizens, residents, and visitors,” said HE Saeed Mohammed Al Tayer, MD & CEO of Dubai Electricity and Water Authority (DEWA).
“On this day, we reiterate our commitment to achieve happiness for all, following in the footsteps of our wise leadership and inspired by the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai that the government’s job is to achieve happiness for its people. All our initiatives and projects aim to ensure customers’ happiness by saving their time and efforts, providing our services according to the highest standards of quality, reliability, and efficiency. This is done within an integrated framework that ensures continuous improvement by institutionalising the measurement and follow-up mechanisms. DEWA has become a reference for best practices in customer and society happiness. In recognition of these efforts, DEWA came first in the Happiness Index in the large Dubai government entities category, for the second consecutive year with a 95% happiness level, according to Smart Dubai’s Happiness Index that monitors happiness levels among the people of Dubai. On International Day of Happiness, we pledge to continue innovating unique experiences and adopt positive ideas that will enhance the happiness of all stakeholders, to contribute to achieving the vision of our wise leadership for Dubai to become the happiest city in the world,” concluded Al Tayer.
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