Dubai Electricity and Water Authority (DEWA) has launched the Wellness and Happiness programme for its Customer Happiness staff. The programme aims to provide a positive and motivating work environment. This is part of DEWA’s efforts to provide the best services to its customers, and its strategy to increase and enhance the happiness of its employees, customers, and partners. A total of 496 employees, including 324 female staff, will participate in the three-month programme.
The programme includes various recreational and sports activities that contribute to increase the activity and relaxation of the employees and enhance their positive energy. It also raises the level of physical and psychological fitness, through exercises such as yoga and group entertainment games. The programme also includes discussion sessions, to enable employees to discuss the challenges they face and ways to deal with them.
“At DEWA, we work in line with the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, who said, “It is necessary to ensure employees’ happiness in order that they in turn can bring happiness to others.” We are keen to ensure the comfort and happiness of DEWA’s employees, through many activities and events throughout the year, in accordance with DEWA’s strategy to provide distinct and innovative seven-star services. DEWA works to create unique experiences for employees and stakeholders, that motivate them to adopt positive ideas and lifestyles that promote their happiness, so that we can all contribute to the vision of our wise leadership, to make Dubai the happiest city in the world,” said HE Saeed Mohammed Al Tayer, MD & CEO of DEWA.
The Wellness and Happiness programme helps employees to be happy and self-confident, and promotes team work. These are among the principles of government excellence, which focuses on self-development and creating an environment that motivates innovation and creativity among employees. This in turn, reflects positively on their performance and interaction with the public, and raises the levels of efficiency and productivity.